Service Price Monitor™

Find the Optimal Price for Every Service

Price too high and you risk losing service volume. Price too low and you leave profit on the table. Service Price Monitor™ shows where your prices stand against your actual local competitors, so you can price with confidence.

Every quarter, Pied Piper independently measures your dealership and five local competitors using identical vehicle specifications and service requests, then identifies the pricing opportunities and competitive risks that deserve attention.

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Enterprise Service Price Monitor overview showing optimal pricing, pricing opportunity, competitive risk, dealership and service views, and Piper Answers
Retailer Service Price Monitor overview on a mobile phone showing optimal pricing, pricing opportunity, competitive risk, service detail, and Piper Answers

Optimal Pricing

The lowest price is not necessarily the best price. Neither is the highest.

Every service has a competitive pricing range in its local market. The objective is to capture as much margin as possible while remaining appropriately competitive for the customers you want to retain.

Too Low Pricing Opportunity You may be able to increase price and margin while remaining competitive, without sacrificing service volume.
Optimal Range Competitive & Profitable Pricing is positioned to balance margin, customer retention, and service volume in your local market.
Too High Competitive Risk Higher margin per repair order may be offset by lost customers and lower service volume.

Service Price Monitor™ does not simply tell you who is cheapest. It identifies where your pricing may be unnecessarily low, appropriately competitive, or high enough to create competitive risk.

Retailer Services view showing local market prices and optimal pricing position for five tracked services
Dealership reporting puts local market comparisons in a simple mobile-friendly view.

How Service Price Monitor Works

Your dealership. Five local competitors. The same service on the same vehicle. Every quarter.

Select the makes, models, years and trim levels that matter most to your dealership. Pied Piper anonymously gathers current pricing using identical vehicle specifications and service requests for every competitor, creating true apples-to-apples local market comparisons.

Examples of services include:

Synthetic oil and filter change
Front brake pads and rotors
Four-wheel alignment
Battery replacement
Cabin air filter replacement

Alternative services can be included based upon your organization's needs.

Ask Piper Answers™

Piper Answers™ lets you ask plain-English questions and instantly analyzes where pricing opportunity and competitive risk exist in your data.

Simply ask:

Where are we leaving profit on the table?
Which services have the greatest pricing opportunity?
Where are we priced high enough to create competitive risk?
Which dealerships in our group have the most pricing opportunities?
Which stores are priced furthest above their local markets?
How has our market position changed over the past year?

Instead of searching through reports or interpreting every chart, simply ask what deserves attention.

Retailer Competitors view comparing five local competitors with service pricing detail and Piper Answers
Piper Answers™ is available throughout the reporting experience.

What Deserves Attention This Quarter?

This Is What We See
Quarterly Pricing Briefing™ 1:30

Every quarterly report includes a concise 90-second AI audio briefing: This Is What We See. It highlights the pricing opportunities, competitive risks, market changes, and emerging trends that deserve management attention.

Rather than interpreting every chart yourself, simply listen as Piper Answers™ explains what matters most and why.

Examples include:

Pricing Opportunity: Your oil change is now $14 below the local competitive median.
Competitive Risk: Your brake price is 21% above the local market.
Market Change: Three competitors increased oil change pricing this quarter.

It is like having a pricing analyst review every quarterly report and point directly to what deserves attention.

For One Dealership or an Entire Organization

For an individual dealership, Service Price Monitor™ shows where each service stands against the local market. For dealer groups and OEMs, it reveals pricing opportunity and competitive risk across the entire organization.

Compare every participating dealership with its own local competitors, then see which stores and services deserve attention across the network.

Quickly identify stores that may be leaving profit on the table, stores carrying competitive pricing risk, regional pricing differences, and opportunities to improve pricing consistency across brands and markets.

Review pricing opportunity, competitive risk, and trends by dealership, competitor, region, market, vehicle, or service category.

Everything Is Done for You

There is no software to install, no complicated setup, and no work required from dealership employees. Pied Piper performs the research, analyzes the results, and delivers the reporting.

Source transparency: Every pricing call includes an AI-generated call summary with quoted prices, promotions, appointment availability, recommended services or upsells, and noteworthy advisor comments.

$349 Per Dealership Per Year

Subscription Provides:
Four quarterly competitive pricing measurements
Dealerships and five local competitors
Vehicle-specific pricing comparisons
Five common maintenance and repair services
Pricing Opportunity & Competitive Risk analysis
Modern dealership and enterprise reporting
Piper Answers™ AI
90-second quarterly “This Is What We See” audio briefing

No contracts. Cancel anytime. Charge any major credit card to get started.

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Frequently Asked Questions

  1. Service Price Monitor is a subscription service that compares dealership service pricing with five actual local competitors each quarter, helping identify Pricing Opportunity, competitive positioning, and Competitive Risk.

  2. Pricing Opportunity identifies services priced low enough versus the local market that a dealership may be able to increase price while remaining competitive. Competitive Risk identifies services priced high enough versus the local market that service volume or customer retention may be at risk. SPM provides the market intelligence to support pricing decisions; it does not claim to calculate a single mathematically exact profit-maximizing price.

  3. Clients choose the services to measure. Examples include a synthetic oil and filter change, front brake pads and rotors, four-wheel alignment, battery replacement, and cabin air filter replacement.

  4. Pied Piper performs four competitive pricing measurements each year, one per quarter.

  5. Each dealership subscription includes anonymous measurement of dealerships and five local competitors.

  6. Groups and OEMs can compare each participating dealership with its own local market, identify pricing opportunities and competitive risks, monitor regional differences, and track pricing consistency across brands and markets.

  7. Piper Answers lets users ask plain-English questions about pricing opportunity, competitive risk, local market position, changes over time, dealer-group performance, and company pricing targets.

  8. No. There is no software to install, no complicated setup, and no work required from dealership employees. Pied Piper performs the research and delivers the reporting.

  9. The price is $349 per dealership per year, including four quarterly measurements, five local competitors, five service items, online reporting, and Piper Answers™ AI.

  10. There is no long-term commitment and may be canceled at any time. Customers can use any major credit card to get started.

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Printed: August 11, 2026

All information contained within these documents is based upon patent-pending and/or proprietary methodology belonging to or licensed by Pied Piper Management Company, LLC and usage is subject to the terms and conditions specified in the Retailer Participation and License Agreement or other Agreements. Your acceptance of this information implies your consent to keep its contents private. © 2026 Pied Piper Management Company, LLC.